Terms of Service
Last updated July 2026
These terms govern your use of Brandefer (“the Service”), a social media management platform operated for agencies and their account managers. By creating an account or connecting a social account, you agree to these terms.
1. The Service
Brandefer lets you connect social media accounts, compose and schedule posts, publish across multiple networks, and view analytics. Features depend on the permissions each network grants and on the plan available to your organization.
2. Accounts and eligibility
You must provide accurate information and keep your credentials secure. You are responsible for activity under your account and for the conduct of team members you invite. You must be authorized to manage any social account you connect.
3. Connecting social accounts
When you connect an account, you authorize Brandefer to act on your behalf within the scope you approve — for example, to publish posts, upload media, read basic profile details and retrieve insights. You can disconnect an account at any time, which revokes our stored access for that account.
Your use of each network through Brandefer is also subject to that network’s own terms, including those of Meta (Facebook, Instagram), X, LinkedIn and TikTok. You agree not to use the Service to violate any network’s policies.
4. Your content
You retain ownership of the content you create and publish. You grant Brandefer the limited rights needed to store, process and transmit that content to the networks you choose. You are solely responsible for the content you publish and for having the rights to any media you upload.
5. Acceptable use
Do not use the Service to publish unlawful, infringing, deceptive or abusive content, to send spam, or to attempt to disrupt or gain unauthorized access to the Service or any network. We may suspend accounts that violate these terms or a connected network’s rules.
6. Third-party services
The Service integrates with third-party platforms and APIs. We are not responsible for changes, outages or policy decisions made by those platforms, which may affect the availability of features such as publishing or analytics.
7. Availability and changes
We work to keep the Service available but do not guarantee uninterrupted operation. We may add, change or remove features, and we may update these terms; material changes will be reflected by the “last updated” date above.
8. Disclaimer and liability
The Service is provided “as is” without warranties of any kind. To the fullest extent permitted by law, Brandefer is not liable for indirect or consequential damages, or for content published through the Service.
9. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate access for violations of these terms. On termination, we remove stored access tokens for your connected accounts.
10. Contact
Questions about these terms can be sent to support@brandefer.com.